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Frequently Asked Questions

Can I request a specific apartment & can an apartment be held?

Yes, you may select a specific apartment. Contact us today for more information about holding an available apartment home.

Is there an application fee?

$65 app + $250 admin fees

When is rent due and how can I pay? Are there late fees? Is there a grace period?

Rent is due on the 1st of the month and can be paid through our online resident portal, check, or certified funds. Late fees will be applied on the 4th of the month.

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.

What happens if I need to move out before my lease expires?

A fee will be charged to residents who choose to break lease.

Is income verification part of the application process?

Yes, applicants will be required to upload proof of income documents during the application process to be screened by Snappt

Are utilities included?

Utilities are not included.

Is renter's insurance required?

A $15 facilities fee is added to your rent each month, which covers the apartment home. You may choose to acquire renter’s insurance to cover your personal belongings, but this is not required.

Do you offer credit reporting?

Yes, we offer credit reporting on rental payments, which can assist in building and maintaining good credit. 

All residents will be enrolled in a 90-day free RentPlus trial. After 90 days of service, residents will be charged $8.95/month for an apartment with a single lease holder or $14.95/month for an apartment with multiple lease holders to continue the credit reporting service. Residents may opt out of RentPlus at any time and information regarding this procedure can be found in your lease agreement. 

What leasing options are available?

Our lease terms range from 7-14 months.

What are the hours for the fitness center?

The fitness center is open 24 hours for residents.

Are there community quiet hours?

9pm-6am

Do you offer valet trash service and/or recycling?

Yes, we offer a valet trash pick up and on-site recycling.

Are apartments cable ready? If so who is the provider? Is there a separate charge?

Yes, our apartments are cable ready and serviced by Spectrum. Service level and cost is resident responsibility.

Are the apartments wired for Wifi? Is there a preferred provider?

Yes, our apartments are wifi ready and serviced by Spectrum. Service level and cost is resident responsibility.

Do you have package lockers/how do I get my packages?

We are happy to offer 24-hour Luxer One package lockers that will hold your deliveries until you are available to pick them up.

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

Smoking is permitted in designated areas outdoors.

What is the parking situation? Is parking assigned?Is there a fee or permit required for parking?

Uncovered parking is available to all residents on a first come first served basis. Many units have attached garages. Additional garages are available to rent.

Do you allow pets? What is the pet policy?

We welcome most dogs and cats. Some breed restrictions apply.
 
All pets are screened using petscreening.com.
 
Restricted Breeds:

  • Akita
  • American Bulldog
  • American Staffordshire Terrier
  • Bull Terrier
  • Cane Corso
  • Chow Chow
  • Doberman Pinscher
  • Mastiff
  • Pit Bull
  • Pit Mix
  • Presa Canario
  • Rottweiler
  • Shar-Pei
  • Staffordshire Bull Terrier
  • Wolf
  • Wolf Dog Mix

What school district serves the community?

Castle Creek Elementary School, Cornerstone Academy Charter, East River High School

Do apartments have dishwashers?

Yes.

Are stoves gas or electric?

Electric.

Do kitchen sinks have a garbage disposal?

Yes.

Are washers and dryers available? Are they in the apartment? What kind?

Yes, washers & dryers are included in the apartment.

Does the apartment come with a microwave?

Yes.

Do the apartments have air conditioning?

Yes.

Is there a bathtub or just a shower? Are they together or separate?

Walk-in showers are available in select apartment homes.